BioElite™ Privacy Policy | Privacy & Data Security

Effective Date: 5/14/2025
Last Updated: May 14, 2025
Company: Benchmark Chemicals LLC
Brand: BioElite™, Eco-Engineered Solutions, is committed to privacy protection and data security. 

At Benchmark Chemicals, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect information obtained through our website, www.benchmarkchemicals.com. By using this website, you agree to the terms of this policy, ensuring privacy protection and data security for all visitors. 

 We collect two categories of data: 

a) Information You Provide Voluntarily
When you use our contact form or communicate with us directly, we may collect:

• First and Last Name
• Company Name
• Email Address
• Phone Number
• Website
• Address
• Job Title 
• Country
• Message or Inquiry Details

 This data is used solely to respond to your inquiry and provide tailored information about our BioElite™ product line, ensuring privacy protection and data security. 

 b) Automated Data Collection
We may automatically collect information about your interaction with our site via tools such as Google Analytics or Meta Pixel: 

• IP Address 
• Location (based on IP)
• Device and Browser Type
• Operating System
• Referring URL
• Time and Duration of Visit
• Pages Visited

 This helps us improve website performance and user experience, while maintaining data security. 

We may use the collected data to:

• Respond to inquiries or customer service requests, ensuring privacy protection
• Customize product recommendations aligned with BioElite™ Innovation
• Improve website design and content to enhance data security and user experience
• Send future updates or newsletters (with opt-in consent), ensuring privacy protection
• Train or refine AI-based customer service tools (with safeguards), all while maintaining data security
   

In the future, we may deploy region-specific AI chatbots to assist with customer communication, lead qualification, and support. These tools may collect and store:

• Chat transcripts
• Contact information entered by the user
• Inquiry or order-related questions

All AI interactions will follow this Privacy Policy and any updated terms available on our website, ensuring privacy protection and data security.

We implement industry-standard security practices to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection against cyber threats, but we are committed to maintaining data security and privacy protection across all our platforms. 

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers solely for:

• Website analytics
• CRM and email communication
• AI chatbot functionality (when deployed)

All third parties are required to maintain the confidentiality of your data, ensuring privacy protection and data security.

As Benchmark Chemicals operates globally, users outside the United States acknowledge that their data may be transferred to and processed in the U.S. By submitting your data, you consent to this transfer, ensuring compliance with our privacy protection and data security standards. 

Depending on your region, you may have rights to:

• Access your data
• Request corrections or deletion
• Withdraw consent for email marketing
• File a complaint with your data protection authority

To exercise these rights, contact us at: info@benchmarkchemicals.com, ensuring your privacy protection and data security are upheld.

We may update this Privacy Policy as we evolve. Updates will be posted on this page with an updated revision date, ensuring continued compliance with privacy protection and data security standards. 

Questions about this policy?
Email: info@benchmarkchemicals.com
Mail Address:
2 N Central Ave, Suite 1800
Phoenix, AZ 85004

For inquiries related to privacy protection and data security, don’t hesitate to contact us.